Privacy Policy for Cloud512 LLC

Last updated: September 10, 2025

Cloud512 LLC (“Cloud512,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our websites, mobile applications, and services (collectively, the “Services”).

By using our Services, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Developer Information

2. Our Privacy-First Approach

We prioritize your privacy. Most of our applications are designed to operate entirely on your device without collecting, storing, or transmitting personal information. When we do collect data, we are transparent about what, why, and how.

We do not sell personal or sensitive user data. Ever.

3. Information We May Collect

Depending on the specific app and its features, we may collect the following categories of information:

Personal Information

• Information you voluntarily provide, such as your name or email address (only when account creation is offered)
• Contact information when you reach out for support

Device & Technical Information

• Device model, operating system version, and unique device identifiers
• App crash reports and performance data (to improve stability)
• App usage statistics (which features are used, session length)
• Network connection type (WiFi vs cellular)

Location Data

• Some apps may request access to approximate or precise location
• Permission is always requested explicitly and can be changed in your device settings
• Location data is only used for the specific app functionality you've enabled

In-App Purchase Information

• For apps with premium features, all payment processing is handled exclusively by the Apple App Store or Google Play Store
• We do not receive, store, or process any payment information, credit card details, or financial data
• We may receive confirmation that a purchase was completed to unlock premium features

Other App-Specific Data

• Camera, microphone, contacts, or photo access (only when required for specific app functionality)
• Permission is always requested before accessing such data
• Data is processed locally on your device when possible

What We Do NOT Collect

Our apps do not use:

• Cookies or tracking pixels
• Third-party analytics services that identify individual users
• Social media tracking
• Cross-app or cross-site tracking
• Behavioral advertising networks

4. How We Use Your Information

We use collected information solely for the following purposes:

• App Functionality: Providing and maintaining the core features of our applications
• User Experience: Personalizing your experience within the app
• Technical Support: Responding to your support requests and troubleshooting issues
• App Improvement: Analyzing usage patterns to improve performance, stability, and user experience
• Legal Compliance: Meeting legal obligations and protecting our legal rights
• Security: Preventing fraud, abuse, and security threats

We do not use your information for advertising, marketing to third parties, or any purpose not directly related to app functionality.

5. Sharing of Information

We may share your information only in the following limited circumstances:

Service Providers

• Trusted third-party vendors who provide essential services (hosting, crash reporting, customer support)
• These providers are contractually bound to protect your information and use it only for specified purposes
• We minimize data sharing and use privacy-focused providers when possible

Legal Requirements

• When required by law, regulation, court order, or valid legal process
• To protect the rights, property, or safety of Cloud512, our users, or the public
• To investigate potential violations of our terms of service

Business Transfers

• In the event of a merger, acquisition, or sale of assets
• Users will receive legally adequate notice of any ownership change
• Privacy protections will continue under new ownership

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement reasonable security measures to protect your information:

• Encryption: All data transmission uses secure HTTPS protocols
• Local Storage: Most app data is stored locally on your device using platform-standard encryption
• Access Controls: Limited employee access to user data on a need-to-know basis
• Security Monitoring: Regular security assessments and monitoring for potential threats

Important: No method of storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention & Deletion

• Minimal Retention: We retain information only as long as necessary for the purposes described in this policy
• Account Deletion: If you create an account, you may request deletion of your account and associated data at any time by contacting privacy@cloud512.com or using in-app deletion options when available
• Legal Requirements: Certain data may be retained longer for legal, security, fraud prevention, or compliance reasons
• Automatic Deletion: Inactive accounts and associated data are automatically deleted after a reasonable period

8. Your Rights & Choices

You have the following rights regarding your information:

Device Permissions

• Control app permissions (camera, microphone, location, etc.) through your device settings
• Disable or enable permissions at any time without affecting core app functionality

Data Access & Control

• Request a copy of your personal data by contacting us
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal requirements)

Communication Preferences

• Opt out of promotional communications (if any)
• Choose notification preferences within each app

Analytics & Tracking

• Opt out of analytics where applicable through in-app settings
• Use platform-level privacy controls (iOS App Tracking Transparency, Android privacy settings)

9. Third-Party Code & SDKs

Some applications may include third-party software development kits (SDKs) for specific functionality:

• Crash Reporting: To identify and fix app crashes (no personal information included)
• Analytics: Privacy-focused analytics that don't identify individual users
• In-App Purchases: Platform-provided purchase systems (Apple/Google)

All third-party code is carefully vetted to ensure it:

• Complies with app store policies
• Does not sell user data
• Meets our privacy standards
• Provides clear value to users

10. Children's Privacy

We are committed to protecting children's privacy:

• Our apps are not knowingly directed to children under 13 years of age
• We do not knowingly collect personal information from children under 13
• If we become aware that we have collected information from a child under 13, we will delete it promptly
• For apps designed for families or children, additional safeguards are implemented in accordance with COPPA and app store family policies

Parents: If you believe your child has provided personal information to us, please contact us immediately at info@cloud512.com.

11. International Data Transfers

• Our primary operations are based in the United States
• If you are located outside the United States, your information may be transferred to and processed in the United States or other jurisdictions
• We ensure appropriate safeguards are in place for international transfers
• Different jurisdictions may have varying data protection laws

12. Changes to This Policy

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements
• Updated policies will be posted at https://cloud512.com/privacy with the date of last revision
• For material changes, we will provide additional notice through our apps or email (if we have your contact information)
• Your continued use of our Services after policy updates constitutes acceptance of the revised terms

13. App Store Compliance

This privacy policy is designed to comply with:

• Apple App Store Review Guidelines
• Google Play Developer Policy
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) principles
• Children's Online Privacy Protection Act (COPPA)

14. Contact Us

For privacy-related questions or concerns:

• Privacy Concerns and General Support: info@cloud512.com
• Website: https://cloud512.com/privacy

For data subject requests (access, deletion, correction):
Please include your full name, the specific app you're contacting about, and a clear description of your request. We will respond within 30 days.